This training resource is now available for FREE UK delivery:
https://www.bvs.co.uk/focus-on-record...
Focus On Records & Messages features 10 study scenarios depicting practice which could be improved for care workers to identify and discuss. Then by working together they must explore best practice and explain why this improves the quality of care.
The study scenarios pose a range of complex questions for care workers to solve. In Focus On Records & Messages these include; ‘Spot the mistake’, ‘What happens next?’, ‘What would you do?’, and ‘Why is this a problem?’ amongst others. Focus On Records & Messages will help care workers develop their problem-solving skills and improve their service delivery.
Potential Discussion Points
Effective communication
Relaying messages
Confidentiality
Empathy
The importance of accurate records
Policies and procedures
Factual and Judgemental reporting
Maintaining Records
Recording visitors
Phone messages
Video Format:
DVD or Download
Supporting Materials:
Contains a Focus On Trainers guide, Lesson plan, QCF Evidence form and a CPD Attainment Certificate
Consultant:
Lynda Tarpey, HASCA Ltd (Health & Social Care Associates)
Standards:
Care Certificate. Standard 14
Care Council for Wales Induction Framework (2012) 4.3
Health and Social Care NOS/NVQ Units 21, 24, 25, 31, 242 & 3115
Focus On: Records and Messages - BVS Training bvs colleges courses | |
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| Education | Upload TimePublished on 19 Jan 2018 |
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